Are you an experienced Service Advisor with a passion for providing exceptional customer service?
Looking for an exciting opportunity to join a reputable Van Centre in St Albans where you can focus on providing a Quality service? If so, we want to hear from you!
As a Service Advisor, you will be the first point of contact for customers visiting the Service department, providing support and guidance throughout their service experience. From scheduling appointments to coordinating vehicle repairs, you’ll play a key role in ensuring customer satisfaction and loyalty.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations
What’s on Offer?
- Competitive basic salary of £28,000 per annum (OTE £45k)
- Bonus scheme based on performance and customer satisfaction
- Additional company benefits, including pension scheme and holiday allowance
- Monday to Friday working hours from 8am to 6pm, with 1 in 3 Saturdays from 8am to 12pm
- Ongoing training and development opportunities to enhance your skills and career progression.
If you’re ready to take the next step in your career and join a great team dedicated to delivering excellence in customer service, apply now to become a part of their dealership in Watford!
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Watford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £36,000 OTE (uncapped)
- Company and manufacturer training
- Monday to Friday, 1 in 7 Saturdays!
Application Process
Please apply with your CV today.
We are looking for a customer-focused Service Advisor to join our client's premium dealership in Watford.
Key Responsibilities:
- Greet and assist customers throughout their vehicle service
- Manage service bookings and coordinate with the workshop
- Keep customers updated and handle vehicle handovers
- Upsell services and products
- Maintain a clean, organised workspace and stay updated through training
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £28,000-£30,000 + OTE up to £35,000
- Manufacturer training and career development
Apply with your CV today!
