Our client is an automotive manufacturer with subsidiary offices based in Dubai, United Arab Emirates. They have a new and exciting opportunity available for a Regional Aftersales Manager to join their team, with responsibility for managing the Importer and Dealer Business Plans across several key market areas for Service and Parts.
Ideal Candidate
- Interested candidates should have an extensive aftersales background with a premium brand automotive manufacturer. We will also consider applications from retail Aftersales Managers with at least 8 years management experience
- Has a demonstrated aptitude for analytics
- Holds an Undergrad degree or Master’s degree
- Exceptional analytical and quantitative problem-solving skills
- Has a willingness to travel
- Ability to work collaboratively in a team environment
The Package
Competitive salary and benefits package available.
Interested?
Apply with your latest CV in Word format
Are you seeking out an exciting challenge with in a multinational environment? Are you a quick learner and an innovative thinker?
Our client is a leading automotive OEM with regional headquarters in Dubai. They have an exciting and immediate opportunity for an accounting specialist within their multinational and highly enthusiastic team.
You will support the Finance Team in accounting and controlling tasks. Preparing reconciliations, appropriately posting accounts, and actively supporting the Head of Accounts. Providing a complete finance service, including but not limited to budget setting, reporting and controlling. Financial reporting to external bodies and annual accounts preparation.
Ideal Candidate
You're a Qualified Accountant with an appropriate degree and have a minimum of eight years in Accounting, with audit or accounting firm experience. Knowledge of Finance and Accounting systems, planning, budgeting and operations. A bilingual speaker is an advantage with a strong command of English Knowledge of Islamic retail banking, especially car finance, is highly desirable. An Emirati national is preferred for this opportunity.
The Package
AED 15,000 – AED 18,000 per month, depending on experience
Application
You can apply with your latest CV to register your interest.
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.
Our Dubai-based client is an OEM and they’re looking to recruit a Senior Product & Marketing Specialist. Reporting to the Sales & Marketing Director with responsibility for the development, implementation and steering of Retail Finance and Leasing offers within the United Arab Emirates market area.
The Role
- Development and implementation of all new retail finance and leasing products and product extensions that contribute towards increasing overall portfolio growth.
- Finance/Leasing Campaign Management (business case preparation, sales push campaigns alignment, campaign sign-off process).
- Management of the Sales Performance reporting.
- Design the sales push campaigns and incentive schemes for importers (e.g. sales competitions and engagement activities).
- Activation of new sales channels (eg online market places).
- Marketing function, including but not limited to online/offline marketing strategy, CI compliance.
- Alignment of Marketing Initiatives with HQ, Importer and Agencies.
Who we're looking for
- An ambitious and dynamic individual, holding a Bachelor's degree with at least five years in the financial services industry, preferably car finance in decision-making roles
- An Arabic speaker is preferred with an excellent command of the English language
- Advanced Excel skills
- Ability to train and transfer knowledge
- Able to set goals in terms of market share and growth
- Adept in researching competitor products
- In-depth understanding of retail finance and leasing products
- Good awareness of the UAE car finance market environment and dynamics
- Ability to question and understand content and implementation of products
The Package
The package consists of AED 17,000-19,000 per month plus bonus, medical insurance and 30 working days annual leave.
Application
Apply with your most up-to-date CV in Word format.
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.
Are you a qualified Master Technician and High Voltage expert?
Would you like to work directly with an OEM, representing a leading passenger car brand in Dubai?
If you’re looking for a fantastic career opportunity to join a leading automotive manufacturer, based at their regional offices in Dubai then look no further…
Our client is seeking a High Voltage Technical Specialist who will be responsible for providing expert technical support for HV vehicles and non HV vehicles to dealers and customers using existing service processes.
The Role
- Fully responsible for ensuring expert knowledge, including HV is at latest level with new and up and coming technologies, by building a strong network within the group.
- Full responsibility to deliver consultative on-site, in-region support to dealers with the aim to identify needs and action planning towards addressing service process improvements.
- Shared responsibility to support regional and central customer services departments, mediating customer complaints to reach a satisfactory resolution.
- Shared responsibility for providing input to Warranty Auditing process. Supporting of dealer staff and processes to allow successful audit completion, sharing of best practices and knowledge information. Input or improvements can be used by the Warranty Team to enhance auditing process requirements.
- Shared responsibility for highlighting missing / ineffective standard or special tooling in accordance with the standards, needs and requirements. Generating a detailed objective plan with dealer, Regional Aftersales Area Manager to resolve gaps.
- Fully responsible for providing effective communication and reporting on dealer health status to Regional Directors, Aftersales Area Managers and other teams.
- Fully responsible for communicating reports and makes judgements on customer cases that require escalation to the regional teams, customer relations, product marketing. Responsible for ensuring that all parties are aware of cases that could negatively impact customer satisfaction or the brand.
- Shared responsibility for arranging and supporting local regional Technical Forums. Keeping the dealer network engaged and informed with latest solutions and measures for issues experienced in local or global markets.
Ideal Candidate
- Educated to a minimum of Master Technician Level
- Relevant industry experience within mechanical or automotive technical areas i.e. Master Technician, Technical Support, Manufacturing or Engineering
- High-end Premium or Luxury brand experience is highly desirable
- Self-motivated, results driven with a high level of attention to detail
- Entrepreneurial attitude and flexibility to achieve key business targets
- Excellent communication skills and ability to demonstrate diplomacy
- Qualifications in vehicle mechanical and electronic systems to a Master Technician Level. Qualified and certified to HV Expert Level or equivalent industry standard
- Hybrid/Electric Vehicle High Voltage qualification – HVE (High Voltage Expert)
- City & Guilds, HNC, BEng (Hons)
The Package
The package consists of AED 27,000 – 30,000 per month plus benefits such as medical insurance, annual air ticket and 30 working days annual leave.
Application
Apply with your up-to-date CV, ensuring you meet the criteria specified within the ideal candidate section above.
HCP Automotive is the Middle East’s leading specialist recruitment consultancy, partnering with OEMs, dealer groups and dealerships, recruiting talent at all levels from technical and front-of-house to marketing, finance and senior leadership roles.
