Service Advisor vacancy in Croydon, Surrey.

Our clients in Croydon, Surrey have an opportunity for an experienced Service Advisor to join their fast paced service department.

This company have established themselves as a customer focused and colleague friendly dealership, where customer satisfaction is achieved through team work.

They are looking for a candidate who is good at rapport building, can work in a fast paced customer service environment and likes going the extra mile for their customers. Someone who can exceed targets and continue to build on their existing success.

The ideal candidate will have already be an experienced Service Advisor and take pride in delivering exceptional levels of Customer delight. They will be self-motivated and have the ability to work in a fast paced working environment, with team work and customer satisfaction at the forefront of their actions.

Salary
The salary for this role will be around £32,000, dependent upon experience, (if you are on a higher salary, still apply as there may be flexibility), with the opportunity to increase their earnings with a targeted bonus scheme £45k+ along with company benefits.

Application

Have the skills to work in this fast paced customer focused environment and ready for your next challenge?

Apply with your CV !

HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.

Are you an experienced Service Manager working with a premium or luxury passenger car brand, and looking for a new challenge?

Join our client, a prestigious state-of-the-art passenger car dealership in the GCC, as a Service Manager and become a vital part of their exceptional team. We are seeking a motivated individual dedicated to elevating the customer experience, adept at cultivating relationships with OEMs, and possessing outstanding interpersonal communication skills.

The ideal candidate will have a keen eye for detail, particularly in terms of cost control, and a natural talent for developing and inspiring team members.

As the Service Manager, you will play a pivotal role in ensuring the smooth operation of the service department, providing unparalleled support for valued customers. From overseeing day-to-day service operations to fostering strong partnerships with OEMs, your leadership will drive excellence and innovation.

If you are passionate about delivering exceptional service, thrive in a dynamic environment, and possess a talent for team development, we want to hear from you.

Our client offers an excellent package with performance-related incentive schemes.

Application

If you meet the above criteria and are ready to take on this exciting challenge, we invite you to register your interest. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.

About HCP

HCP Automotive leads executive search and automotive recruitment across the UK, Middle East, and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit!

Our client, a prominent member of a thriving automotive dealer group in the GCC, is in search of a seasoned and results-driven General Manager to lead one of their key franchises. This role demands the expertise of an experienced professional to steer the business towards continued success.

What You’ll Be Doing

Spearhead the strategic direction and day-to-day operations of the dealership
Drive sales performance, customer satisfaction, and profitability targets, leveraging your exceptional influencing and communication skills
Foster a high-performance culture, leading and motivating a diverse team to achieve excellence in customer service and dealership operations
Develop and implement innovative marketing and promotional strategies to enhance brand visibility and market share
Cultivate strong relationships with brand representatives, suppliers, and stakeholders to ensure alignment with group objectives and standards
Ensure compliance with corporate policies, procedures, and regulatory requirements to uphold the reputation and integrity of the franchise(s)

Here’s How the Role Aligns with Your Profile

Proven track record of success as a General Manager within the automotive industry, preferably with premium or luxury brands
Exceptional communication skills, with a demonstrated ability to lead and inspire teams to achieve ambitious targets
Strong business acumen, strategic thinking, and the ability to adapt to dynamic market conditions
British national, aged 35 to 52.

What Does This Opportunity Give You?

Competitive salary and benefits package, reflective of your expertise and contributions
The chance to work with a leading automotive dealer group in the vibrant and growing GCC market
Opportunity for professional growth and career advancement within the organisation

Application

About HCP

Our client is actively hiring a dynamic and ambitious General Manager to manage their passenger car dealership in Dubai.

Ideal Candidate Profile

Possess substantial automotive passenger car dealership experience, including five years as a General Manager in the GCC
Fully conversant with Middle East automotive retail (not OEM) businesses preferably in the United Arab Emirates or similar vibrant GCC countries
Arabic speaking is a mandatory requirement
Educated to Bachelor degree level (visa requirement)
Proven success in your career as a business leader at General Manager level
Experience in growing aftersales revenue
Inclusive, supportive and coaching leadership approach
Focused on deliverables and exceeding operational targets
Strategic thinker who can formulate a five-year business plan for growth and success
See providing a premium level customer journey as a minimum standard in your business
Manage and maintain manufacturer relations
Full P&L responsibility and annual budget setting responsibility for the brands

The Package

Tax-free annual salary package, Performance-based annual bonus scheme and other benefits

Application

If you are ready to take your career to the next level and thrive in the progressive automotive industry of Dubai, we invite you to apply. Join us in shaping the future of automotive excellence in this thriving market.

Elevate your career trajectory by joining our client, a progressive dealership synonymous with automotive excellence in the GCC region. Renowned for unparalleled service and an unwavering commitment to customer satisfaction, they are poised to elevate their standards even further. In pursuit of this vision, they seek a dynamic and seasoned General Sales Manager to spearhead the sales team towards the company and brand’s goals.

What you’ll be doing

Ensure every customer interaction embodies the brand’s essence, fostering enduring loyalty and satisfaction
Lead and manage the sales team using your natural ability to motivate and develop people
Drive excellence across all areas
Build and cultivate strong partnerships with the principal (OEM)
Boost profitability by implementing strategies to maximise business development, and efficiency, control costs, and deliver on financial targets
Develop your team and foster a culture of continuous learning and professional development

Here’s how the role aligns with your profile

You are currently leading a medium to large sales team at a leading Japanese, Korean or Chinese automotive brand dealership, ideally within the GCC
The role demands agility and resilience, as you’ll navigate diverse challenges and opportunities daily, so you are someone who thrives in a fast-paced environment
You inspire and motivate your team, fostering a collaborative and positive work environment where everyone can thrive
You have a proven track record of exceeding targets and customer expectations
You possess in-depth knowledge of automotive retail sales processes

What does this opportunity give you?

A highly competitive package consisting of an excellent base salary with attractive performance-related incentives and additional benefits
Opportunities for career advancement
Dynamic and collaborative work environment

Application

About HCP

We are currently offering a unique opportunity for a Paint Technician to join our client in Dubai at a luxury classic car restoration body repair centre. This is not an ordinary Paint Technician role, as it requires exceptional care and attention, you will be working on rare and vintage cars. The bodyshop is fully equipped with high-end, state-of-the-art spray booths. We are seeking an expert who can exhibit a deep passion for their craft.

Responsibilities

Prepare surfaces for painting, including sanding, priming, and masking as necessary.
Carefully matching and mixing water based and solvent based paint
Applying paint with modern techniques and by hand
Ensure a perfect and flawless finish
Maintain a meticulous and organised work area

Ideal Candidate

Currently in a similar role with over 5 years’ experience of preparing and finishing high-end luxury, classic and vintage vehicles
Experience working with high-end and luxury vehicles is highly desirable
ATA or PAS 125 accredited
Attention to detail and a commitment to delivering flawless paint finishes.
Ability to work independently and as part of a team in a fast-paced environment
Excellent communication and interpersonal skills
We will consider applicants currently in the UK/Europe or in the Middle East region who have experience with classic or vintage cars

The Package

A competitive tax free salary and benefits

Application

About HCP

An exciting opportunity has arisen for a MET Technician to join our client in Dubai: a luxury classic car restoration studio. Working with some of the rarest cars in the world, this role demands a keen attention to detail and a thorough understanding of client requirements in order to bring their dreams to fruition. If you are equipped with the necessary skills and can deliver on these expectations, then this position is well-suited for you. The studio is equipped with state-of-the-art tools and equipment, making it the first of its kind in Dubai.

Responsibilities

Careful removal of Body, Mechanical, Electrical and trim components
Assessing all parts for damage or corrosion and meticulously logging your findings
Undertake highly detailed rebuilding, restoring genuine parts where possible
Ensuring work areas are clean and tidy
Removing and fitting non-structural body panels.

Ideal Candidate

Currently in a similar role with over 5 years’ experience of classic / vintage cars
ATA MET accredited
Attention to detail and quality
Ability to work alone
We will consider applicants currently in the UK/Europe or in the Middle East region who have MET Technician experience with classic or vintage cars

The Package

A competitive tax free salary and benefits

Application

About HCP

Are you an experienced LGV or Van Technician? Our client, a leading commercial vehicle dealership based in Crawley, West Sussex, is seeking a skilled technician to join their team.

As an LGV/Van Technician, you will play a crucial role in maintaining and repairing commercial vehicles to the highest standards. From routine maintenance to complex diagnostics, you'll be responsible for ensuring that our clients' vehicles are safe, reliable, and performing at their best.

Key Responsibilities

Conducting servicing, maintenance, and repairs on LGVs and vans, including engine diagnostics, brake repairs, and electrical system repairs.
Working collaboratively with a team of technicians to ensure efficient workflow and timely completion of work.
Taking responsibility for assigned tasks and demonstrating pride in delivering high-quality workmanship.

Requirements

Qualified commercial vehicle technician to City and Guilds or NVQ Level 3, or equivalent experience.
A good team player with excellent communication skills.
MOT qualification desirable but not essential.

What's on Offer?

Competitive basic salary ranging from £42,000 to £45,000 per annum, depending on experience and level.
45 hours a week, Monday to Friday, with Saturdays (when required) on an overtime basis at time and a half.
Opportunity to work with a reputable dealership and a supportive team.
Additional company benefits.
Ongoing training and development opportunities to enhance your skills and career progression.

Application

If you are a results-driven professional and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.

About HCP

I am in search of a capable, experienced, customer focused Service Advisor to join a high-end luxury vehicle brand in their service department, in Hertfordshire.
You will be the first port of call for customers checking in their vehicles, as well as their trusty advisor for updating them on the progress of their vehicle. Therefore, confidence in building relationships and organisation are a must.

The Package

You will be offered a basic salary of £32,000 – £36,000. The commission structure will take your overall earnings to £42,000 – £46,000.

The Person

They are looking for an exceptional candidate with plenty of customer service experience, ideally from within the automotive industry.
That said, they will consider someone without any automotive experience, looking to begin a new fresh career.

Application Process

If you would like work for a company that really take pride in what they do as well as look after their staff then please APPLY.

Once you have applied, if suitable, I will call you to take some details, hopefully with an interview to follow. You know what to do! I look forward to speaking with you soon!

Are you an experienced and qualified Ford Master Technician looking for a refreshing change in your career? Do you thrive on solving complex issues and providing technical support to fellow technicians? If so, we have an exciting opportunity that offers flexibility, autonomy, and the chance to work remotely from anywhere you choose.

As a Remote Ford Master Technician, you will leverage your expertise and knowledge to diagnose complex issues and provide guidance and support to technicians across multiple locations. Whether it's troubleshooting technical challenges or offering advice on repairs, your insights will be invaluable in maintaining the highest standards of service.

Key Responsibilities:

Diagnosing complex technical issues related to Ford vehicles remotely.
Providing technical support and guidance to technicians via phone, email, or virtual communication channels.
Offering recommendations and solutions for resolving challenging problems efficiently and effectively.
Keeping abreast of the latest Ford technologies, updates, and best practices.
Collaborating with the support team to ensure a seamless customer experience.

Requirements:

Extensive experience and qualification as a Ford Master Technician.
Strong diagnostic skills and the ability to troubleshoot complex issues remotely.
Excellent communication skills and the ability to convey technical information clearly and concisely.
Self-motivated with a proactive approach to problem-solving.
Comfortable working independently and as part of a remote team.

What We Offer:

Competitive basic salary of £45,000 per annum.
Attractive bonus scheme based on performance and contribution.
The flexibility to work remotely from anywhere you choose, providing a better work-life balance.
Ongoing support and training to enhance your skills and knowledge.
Additional company benefits, including pension scheme and holiday allowance.

If you're ready to take your career to the next level and embrace the freedom of remote work while making a meaningful impact, apply now to join their innovative team!