Our client is looking for a Workshop Controller to join their dealership in Stevenage.
The successful candidate will join a friendly, dynamic team dedicated to delivering exceptional service and high-quality work.
Role Responsibilities:
The Workshop Controller will oversee daily workshop operations, support technicians in meeting performance targets, assist service managers in ensuring high-quality customer service, and contribute to profitability and customer retention goals.
Requirements:
- A full UK driving licence
- Previous experience working as a Workshop Controller, ideally in a main dealer setting
- Strong organisational skills, attention to detail, and effective communication
- A collaborative mindset, resilience under pressure, and a focus on customer service excellence
The Package:
A basic salary of £30,000-£34,000 + company benefits!
If this sounds like you, apply with your CV today!
We are seeking experienced Motor Vehicle Technician to join our client in Borehamwood. This is a fantastic opportunity to work with a leading automotive group, providing service and expertise to valued customers.
Key Responsibilities:
- Perform diagnostics, maintenance, and repairs on the vehicles
- Ensure all work is completed to the highest standards of quality and efficiency
- Utilise advanced diagnostic tools and software
- Collaborate with team members to maintain a high level of customer satisfaction
Requirements:
- Strong diagnostic and problem-solving skills
- Commitment to delivering exceptional customer service
- Minimum of 2 years experience working in a main dealership or independent garage
Salary and Benefits:
- Competitive base salary of £32,000 – £40,000 per annum, with the potential to earn up to £60,000
If you are a skilled technician looking for a new challenge and the opportunity to grow with a reputable company, we want to hear from you!
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Borehamwood? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment is a must
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £35,000 OTE (uncapped)
- Company and manufacturer training
- Long Service holiday rewards that increase with your length of service
Application Process
Please apply with your CV today.
Our client has an opportunity for an experienced aftersales professional to join their passenger dealership as Assistant Service Manager.
As Assistant Service Manager you will be responsible for a team of Service Advisors, Workshop Manager and Motor Vehicle Technicians in the workshop focused on aftersales excellence. You will analyse service advisor process and performance to ensure they are operating to the highest standards and providing customers with the best service. You will work closely with the workshop manager to operate a highly efficient workshop that works seamlessly with the service reception.
Requirements
- Currently a Service Reception Manager or Assistant Service Manager in the Middle East region
- Passenger car dealership experience with prestige or luxury cars
- Understanding of aftersales KPIs
- Lead, appraise and support employee performance
- Arabic speaking essential
- Maximise revenue and upsell with all customers
- A proven ability to coach, train and direct staff is vital to maximise performance and results
- Support management with reporting on performance and KPIs
- Committed to providing excellent customer service
- A thorough understanding of aftersales process
- Highly dedicated to progressing into a Service Manager position
The Package
US$ 49,000 annual salary package (tax free) plus company car, bonus scheme and expat benefits.
Application
If you are a results-driven professional with a passion for the automotive industry and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit.
We are seeking experienced Motor Vehicle Technicians to join our client at Watford. This is a fantastic opportunity to work with a leading automotive group, providing service and expertise to valued customers.
Key Responsibilities:
- Perform diagnostics, maintenance, and repairs on the vehicles
- Ensure all work is completed to the highest standards of quality and efficiency
- Utilise advanced diagnostic tools and software
- Collaborate with team members to maintain a high level of customer satisfaction
Requirements:
- The ideal candidate will be an experienced Level 3 Motor Vehicle Technician
- Strong diagnostic and problem-solving skills
- Commitment to delivering exceptional customer service
- Minimum of 3 years experience working in a main dealership or independent garage
Salary and Benefits:
- Competitive base salary of £35,000 – £40,000 per annum, with the potential to earn up to £60,000
If you are a skilled technician looking for a new challenge and the opportunity to grow with a reputable company, we want to hear from you!
Are you an experienced Service Advisor with a passion for providing exceptional customer service? Looking for an exciting opportunity to join a dealership in Watford? We want to hear from you!
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment
- Excellent communication and interpersonal skills, with a customer-focused approach
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment
- Knowledge of automotive systems and repair processes is desirable
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.]
- Full UK Driving Licence
You will be the primary point of contact for customers checking in their vehicles and their reliable advisor for providing updates on vehicle progress. Strong relationship-building skills and excellent organisational abilities are essential.
The package
- Basic salary: £28,000 – £31,000 + up to £36,000 OTE (uncapped)
- Company and manufacturer training
- Monday to Friday, 1 in 7 Saturdays!
Application Process
Please apply with your CV today.
An opportunity has become available with our client, a dealer group in Saudi Arabia, who are seeking a Master Technician to join their team. Our client prides itself on being a great place to work and offering ongoing training and development.
Reporting to the Workshop Manager, you will be involved in complex diagnostics and repairs, driving quality and first-time fix. Additionally, your focus will be on providing guidance and coaching to the other technicians in the workshop.
The Role
- Effectively investigate and diagnose complex faults
- Undertake complex repairs efficiently by using diagnostic equipment
- Performing repair work to a high standard and to manufacturer requirements
- The ability to coach and guide the technicians in the workshop to enhance the skill level and increase customer service is paramount
Ideal Candidate
The ideal candidate will have a minimum of 3 years’ experience as a Master Technician from a premium brand, ideally Audi, BMW, Porsche or Mercedes Benz, with exceptional technical skills. If you have any EV qualifications, that would be an added advantage.
The Package
A competitive basic salary and benefits
We are looking for a customer-focused Service Advisor to join our client's premium dealership in Watford.
Key Responsibilities:
- Greet and assist customers throughout their vehicle service
- Manage service bookings and coordinate with the workshop
- Keep customers updated and handle vehicle handovers
- Upsell services and products
- Maintain a clean, organised workspace and stay updated through training
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £28,000-£30,000 + OTE up to £35,000
- Manufacturer training and career development
Apply with your CV today!
We are seeking experienced Motor Vehicle Technicians to join our client at Canterbury. This is a fantastic opportunity to work with a leading automotive group, providing service and expertise to valued customers.
Key Responsibilities:
- Perform diagnostics, maintenance, and repairs on the vehicles
- Ensure all work is completed to the highest standards of quality and efficiency
- Utilise advanced diagnostic tools and software
- Collaborate with team members to maintain a high level of customer satisfaction
Requirements:
- The ideal candidate will be an experienced Diagnostic Level Mechanic, or Technician
- Strong diagnostic and problem-solving skills
- Commitment to delivering exceptional customer service
- Minimum of 3 years experience working in a main dealership or independent garage
Salary and Benefits:
- Competitive base salary of £30,000 – £33,000 per annum, with the potential to earn up to £39,000 (uncapped)
If you are a skilled technician looking for a new challenge and the opportunity to grow with a reputable company, we want to hear from you!
We are looking for a customer-focused Service Advisor to join our client's premium dealership in Sidcup.
Key Responsibilities:
- Greet and assist customers throughout their vehicle service
- Manage service bookings and coordinate with the workshop
- Keep customers updated and handle vehicle handovers
- Upsell services and products
- Maintain a clean, organised workspace and stay updated through training
Requirements:
- Previous Service Advisor experience in the automotive industry is a must
- Full UK driving licence
- Strong customer service, attention to detail, and time management skills
The Package:
- Competitive salary: £27,000-£30,000 + OTE up to £40,000
- Manufacturer training and career development
Apply with your CV today!
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.