We are working with a busy and successful dealership based in Reading, Berkshire to find them a professional, enthusiastic and motivated Warranty Administrator.
As the sole Warranty Administrator for the site, you will be responsible for all invoices and associated paperwork for all work to be completed within the company and manufacturer guidelines.
Who we are looking for:
- The ideal candidate will have experience of using Kerridge and a detailed working knowledge of the invoicing process.
- Experience working in an automotive comparable role is essential as they need someone to hit the ground running.
- You must possess excellent administrative skills and be organised and confident in your abilities.
What’s on offer?
They will be looking to offer you a basic salary between £30,000 – £33,000, depending on experience. The bonus scheme is worth around £4,000 annually, giving you an OTE between £34,000 – £37,000.
The working hours are 8:30am – 5pm Monday to Friday.
Interested?
Please apply now, to be considered for this position. Please note your CV will not be submitted without us speaking with you first. I look forward to hearing from you soon.
Motor Vehicle Technician vacancy in Berkshire.
Our client has a career opportunity for an experienced Vehicle Technician to join their fast-paced service workshop in Berkshire.
All you need is an NVQ Level 3 or equivalent, in Motor Vehicles, along with a focus on delivering high standards of customer service and a first-time fix. You could be working in an Independent Garage, or car dealership environment, as long as you have the desire to train and develop your skills as a qualified technician, you're welcome to apply!
Working in a fully equipped workshop at this car dealership, the successful candidate will be rewarded with a competitive salary package and career development, through manufacturer training.
The ideal candidate will:
Attend Training courses and work towards achieving manufacturer qualifications.
Follow the instructions on the job card and report any additional work required.
Work to a high standard, within manufacturer guideline.
Salary
A starting annual Salary up to £38,000 dependent upon level of experience, along with the opportunity to earn, £16,000 Uncapped Productivity bonus.
You will be able to work Monday to Friday and rostered Saturday mornings which are paid as overtime.
Have your own set of Tools (Specialist tools will be provided)
Recognise the importance of working as part of a team to provide the best levels of service.
Be familiar with working on a range of models of cars in an accurate and efficient manner.
Benefits
The opportunity to earn a Competitive Bonus
Option to join the car scheme with attractive rates
Pension Scheme
Life Assurance
If you’re keen to learn more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
Our client is a passenger car dealership representing a premium brand. They have a new opportunity for a professional Service Advisor to join their Service reception team in Reading.
It is all about the Customer Experience in this business. A place of work, where you are rewarded for your efforts, whilst being part of a great team, focusing on delivering great customer service.
The Role
This is a Customer focused role which will suit candidates who have good communication skills, with a minimum of a C Grade GCSE or equivalent in English. As well as a wealth of experience working within a professional dealership, customer facing Service Advisor or Service Reception role.
- Creating a welcoming environment for customers, by acknowledging their presence and welcoming them wholeheartedly
- Building a rapport with customers, based upon trust and reliability whilst delivering a delightful customer experience
- Listening to the customer’s description of the issue with the vehicle, inspecting it visually and thoroughly checking the history of the vehicle’s maintenance and service records
- Advising the customer of the relevant service or maintenance requirements and costs
- Providing the customer with a realistic time frame for the completion of the work
- Following the Key tagging system and processing the keys accordingly
- Updating customers by tracking the vehicle in the workshop to ensure it is ready in time
- Booking in walk-in customers and assisting the bookings centre during busy periods
- Up selling services and accessories
- Preparing job cards by pre-calling customers and checking for accuracy
- Effective communication throughout the process both internally, by liaising with the workshop and externally, in person, email and telephone
- Preparing estimates for work and invoices upon completion
The Package
- Salary package £32,000 to £34,000 Basic per annum (depending upon experience)
- Excellent Bonus potential around £40,000 +OTE
- 25 days holiday per annum plus bank holidays
- Contributory Pension and a variety of other benefits to be disclosed upon successful application
Application
If you’re keen on learning more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
