We have an immediate vacancy for an experienced dealership trained Service Advisor to join our client’s dealership in Reading, Berkshire.
Working for an established dealer group, this position would enable a trained Service Advisor from a car/van dealership, or Independent Garage, to further develop their skills through training and development.
The Role
The brand our client represents here, has made its mark within the Automotive business with their affordability, Innovative Design and Technology.
We now have an opening, for an experienced dealership trained Service Advisor who is seeking a challenge and lives within commutable distance to Basingstoke, to deliver a great customer experience to customers visiting the site.
- Meeting and Greeting customers bringing their vehicles in for Service and Repair
- Creating Job Cards and seeing customer vehicles in
- Liaising with the workshop and aftersales colleagues to check on progress and the outcome of the Technician’s inspection of the vehicle and reporting this to the customer
- Updating customers on the progress of their vehicles and gaining authorisation for work as well as using the Vehicle Health Check as a guide and reporting any other areas in need of further investigation to get to the root cause of the fault, whilst it is in the Workshop
- Knowledge of working within a similar, fast-paced department service environment and a Full UK Driving Licence, are essential for this role
The Salary
Basic: £26,000
OTE £38,000+ Uncapped
The Hours
8am to 6pm Monday to Friday & 8am to 12pm Saturday (1 in 3 Rota, paid as overtime)
To have the opportunity to become a part of this team, Apply without delay!
Application
If you’re keen on learning more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
Our client is a passenger car dealership representing a premium brand. They have a new opportunity for a professional Service Advisor to join their Service reception team in Reading.
It is all about the Customer Experience in this business. A place of work, where you are rewarded for your efforts, whilst being part of a great team, focusing on delivering great customer service.
The Role
This is a Customer focused role which will suit candidates who have good communication skills, with a minimum of a C Grade GCSE or equivalent in English. As well as a wealth of experience working within a professional dealership, customer facing Service Advisor or Service Reception role.
- Creating a welcoming environment for customers, by acknowledging their presence and welcoming them wholeheartedly
- Building a rapport with customers, based upon trust and reliability whilst delivering a delightful customer experience
- Listening to the customer’s description of the issue with the vehicle, inspecting it visually and thoroughly checking the history of the vehicle’s maintenance and service records
- Advising the customer of the relevant service or maintenance requirements and costs
- Providing the customer with a realistic time frame for the completion of the work
- Following the Key tagging system and processing the keys accordingly
- Updating customers by tracking the vehicle in the workshop to ensure it is ready in time
- Booking in walk-in customers and assisting the bookings centre during busy periods
- Up selling services and accessories
- Preparing job cards by pre-calling customers and checking for accuracy
- Effective communication throughout the process both internally, by liaising with the workshop and externally, in person, email and telephone
- Preparing estimates for work and invoices upon completion
The Package
- Salary package £32,000 to £34,000 Basic per annum (depending upon experience)
- Excellent Bonus potential around £40,000 +OTE
- 25 days holiday per annum plus bank holidays
- Contributory Pension and a variety of other benefits to be disclosed upon successful application
Application
If you’re keen on learning more about this opportunity, apply now with your CV.
HCP Automotive is the UK’s leading recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM’s.
We have an immediate opportunity for an experienced Motor Vehicle Technician to join our client’s premium car dealership in Reading, Berkshire.
Our client is a well-known, highly regarded car dealership, based in the heart of Reading, with an enviable customer base. They provide exceptional customer service to their customers and look after their colleagues. A vacancy has arisen and they are looking to recruit an experienced Motor Vehicle Technician to join their team.
The Role
- Working in a nice state of the art workshop working environment, delivering high levels of customer service
- Focusing on delivering high levels of Customer Service
- Servicing, diagnosing, and repairing vehicles in line with manufacturer standards
- You will be working to a high standard and returning customer vehicles safely and efficiently
- You will have good Technical Servicing and Diagnostic skills, along with your own tools
- Attending training courses
The Package
Basic: £28,000 to £34,000 Negotiable upon experience
Bonus: £16,000+ Productivity Bonus
Annual Leave: 25 days holiday per year plus bank holidays
Benefits: Pension, Private Medical & Life Assurance Schemes, Option of leasing a vehicle at preferential rates, along with staff preferential rates and discounts
Working Hours
8am to 5pm Monday to Friday and working 1 in every 4 Saturdays
Application
If you’re keen on learning more about this opportunity, apply now with your latest CV.
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEM's.
I am partnering with a very successful independently run automotive group to assist them in finding a Commercial Van Sales Executive. The role will be based in the Reading area, and the suitable candidate will be responsible for selling new and used commercial vehicles to small-medium sized businesses.
This is a field based role requiring you to build strong relationships with customers to ensuring repeat business.
What’s on offer?
You will be given a basic salary of £21,000 – £24,000 (depending on experience) which will be accompanied by a very good commission structure.
You can expect earnings between £48,000 – £60,000 OTE.
The working hours are Monday to Friday 8am – 6pm.
Benefits:
Company Vehicle
Fuel Card
Laptop
Mobile Phone
Experience Required;
If you like the sounds of everything so far, great! It is essential though that you have the following to be considered for this role;
- You must have previous or current experience selling commercial vehicles
Apply now…
Once I have your application, if successful, you will be interviewed by the Sales Manager, who is lovely!
