A well-established dealership in South Croydon is looking for a dedicated Service Advisor to join their aftersales team. This is a fantastic opportunity to advance your career with a reputable brand and be part of a dynamic team.
The Role:
As a Service Advisor, you will be the first point of contact for customers visiting the dealership, providing support and guidance throughout their service experience. From scheduling appointments to coordinating vehicle repairs, you’ll play a key role in ensuring customer satisfaction and loyalty.
Key Responsibilities:
- Schedule service appointments and manage the service workflow
- Coordinate vehicle repairs and maintenance, ensuring timely and efficient service
- Provide excellent customer service, addressing customer queries and concerns
- Maintain accurate service records and documentation
- Liaise with the workshop team to ensure seamless communication and service delivery
The Requirements:
- Minimum of 2 years of experience as a Service Advisor in the automotive industry
- Strong attention to detail and excellent organisational skills
- Passionate about customer satisfaction and providing exceptional service
- Ability to work effectively in a team-oriented environment
- Previous experience with Kerridge and in a main dealership is preferred but not essential
The Package:
Basic salary of £28,000 – £32,000 (+ £38,000 OTE)
Monday to Friday!
No weekend work, ensuring a good work-life balance
Opportunity to work with a leading automotive brand
If you are an enthusiastic and organised individual with a passion for customer service, we would love to hear from you. Apply with your CV!
Service Advisor vacancy in Croydon, Surrey.
Our clients in Croydon, Surrey have an opportunity for an experienced Service Advisor to join their fast paced service department.
This company have established themselves as a customer focused and colleague friendly dealership, where customer satisfaction is achieved through team work.
They are looking for a candidate who is good at rapport building, can work in a fast paced customer service environment and likes going the extra mile for their customers. Someone who can exceed targets and continue to build on their existing success.
The ideal candidate will have already be an experienced Service Advisor and take pride in delivering exceptional levels of Customer delight. They will be self-motivated and have the ability to work in a fast paced working environment, with team work and customer satisfaction at the forefront of their actions.
Salary
The salary for this role will be around £32,000, dependent upon experience, (if you are on a higher salary, still apply as there may be flexibility), with the opportunity to increase their earnings with a targeted bonus scheme £45k+ along with company benefits.
Application
Have the skills to work in this fast paced customer focused environment and ready for your next challenge?
Apply with your CV !
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
