Service AdministratorReference: FS/R/017132

Location: South East London

Job Type: Permanent

Salary: £22000 - £25000 per annum + £25K OTE

Sector: Service

Are you looking for a Monday – Friday position only?

A new opportunity has become available within a successful and ever-expanding prestige vehicle dealership for a Service Administrator. My client is looking for an ambitious, motivated and enthusiastic individual to join their team based in South East London. If you have excellent administration and organisational skills then please read on.

The role

  • You will be responsible for preparing invoices and associated paperwork for all work completed
  • You will be responsible for booking customers in for service and MOTs as well as following up for customer feedback
  • You will responsible for communicating timescales and repairs to the customer
  • Advising customers of special offers and maximising the opportunity to upsell additional work and accessories
  • Continuously reviewing and improving service processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability
  • Booking in all service visits onto the Kerridge system
  • It is a role that is predominantly telephone based, but you will also be responsible for speaking with customers face to face

Who we are looking for

  • You must have an excellent telephone manner handling all customer enquiries in an efficient and professional manner
  • Be able to efficiently work under pressure
  • You must be computer literate and have used Kerridge before

What’s on offer?

£22,000 basic

£25,000 OTE

Monday – Friday (8am – 6pm)

HCP International is acting as an Employment Agency in relation to this vacancy.

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