Are you an experienced Service Advisor with a passion for providing exceptional customer service? Are you looking for an exciting opportunity to join a reputable passenger car dealership in Watford? If so, we want to hear from you!
As a Service Advisor, you will be the first point of contact for customers visiting the dealership, providing support and guidance throughout their service experience. From scheduling appointments to coordinating vehicle repairs, you'll play a key role in ensuring customer satisfaction and loyalty.
Requirements
- Previous experience as a Service Advisor within a dealership or automotive service environment.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Strong organisational skills and the ability to multitask effectively in a fast-paced environment.
- Knowledge of automotive systems and repair processes is desirable.
- A positive attitude and a willingness to go above and beyond to exceed customer expectations.
What's on Offer?
- Competitive basic salary of £28,000 per annum (OTE £45k)
- Bonus scheme based on performance and customer satisfaction.
- Additional company benefits, including pension scheme and holiday allowance.
- Monday to Friday working hours from 8:00 AM to 6:00 PM, with 1 in 3 Saturdays from 8:00 AM to 12:00 PM.
- Ongoing training and development opportunities to enhance your skills and career progression.
If you're ready to take the next step in your career and join a great team dedicated to delivering excellence in customer service, apply now to become a part of their dealership in Watford!
I am in search of a Service Team Leader to join a great automotive car dealership based in Canterbury.
The ideal candidate is someone who is enthusiastic, forward-thinking, and driven to achieve. Someone who will be able to handle a range of enquiries and communicate well with colleagues and customers.
What They Need in You
- To be able to assist the other service advisor
- Excellent customer service skills with the ability to work under pressure to tight deadlines
- Communicate well with colleagues and customers ensuring you full understand the customers’ requirements
- Possess a good attitude to learning and developing your skills further
- Previous experience within the automotive industry as a Service Advisor is required
- A Full UK driving license
In return for all you hard work, you will receive:
A basic salary between £27,000 – £28,000 with a realistic bonus scheme in place.
The role is Monday to Friday only!
Training and advancement opportunities
Apply now with your CV, if this role is for you!
I am in search of an experienced, customer focused Service Advisor to join a high-end luxury vehicle brand near Wimbledon. Their Aftersales department is expanding and this great opportunity could be for you!
The main duties of the role include:
- You must have experience working in a dealership to be considered for this role
- You will be the first port of call for customers checking in their vehicles, as well as their trusty advisor for updating them on the progress of their vehicle. Therefore, confidence in building relationships and organisation are a must
- Full, UK license is required
The Package
You will be offered a basic salary of £31,000 and the commission structure will take your overall earnings to £43,000.
Training and career progression opportunities available.
Application
Apply now with your CV!
Service Advisor vacancy in Croydon, Surrey.
Our clients in Croydon, Surrey have an opportunity for an experienced Service Advisor to join their fast paced service department.
This company have established themselves as a customer focused and colleague friendly dealership, where customer satisfaction is achieved through team work.
They are looking for a candidate who is good at rapport building, can work in a fast paced customer service environment and likes going the extra mile for their customers. Someone who can exceed targets and continue to build on their existing success.
The ideal candidate will have already be an experienced Service Advisor and take pride in delivering exceptional levels of Customer delight. They will be self-motivated and have the ability to work in a fast paced working environment, with team work and customer satisfaction at the forefront of their actions.
Salary
The salary for this role will be around £32,000, dependent upon experience, (if you are on a higher salary, still apply as there may be flexibility), with the opportunity to increase their earnings with a targeted bonus scheme £45k+ along with company benefits.
Application
Have the skills to work in this fast paced customer focused environment and ready for your next challenge?
Apply with your CV !
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Are you an experienced Service Administrator with excellent organisational and leadership? Do you thrive in a fast-paced aftersales environment? If so, we have an exciting opportunity for you to join our client's passenger car dealership near Potters Bar in Hertfordshire.
As a Service Administrator, you will play a vital role in supporting the smooth operation of our client's service department. You'll be responsible for internal work, job cards, leading a small team, and ensuring that all administrative tasks are completed efficiently and accurately. Additionally, you'll handle customer communications regarding warranty recalls, MOT checks, and other service-related inquiries.
Key Responsibilities:
- Leading a small team of administrative staff and providing guidance and support as needed.
- Calling customers to inform them of warranty recalls and scheduling necessary appointments.
- Checking for MOT and warranty requirements and ensuring compliance with manufacturer standards.
- Filling in for Service Advisors during periods of absence, maintaining excellent customer service standards.
Requirements:
- Previous experience in a similar role within a passenger car dealership or automotive service environment.
- Strong organisational skills and the ability to multitask effectively in a fast-paced setting.
- Experience leading a team and providing guidance and support to colleagues.
- Excellent communication skills, both written and verbal.
- Maturity and professionalism, with the ability to handle customer inquiries and complaints with tact and diplomacy.
What's on Offer?
- Competitive basic salary of up to £32,000 per annum.
- Realistic OTE of £37,000 per annum.
- Range of company benefits, including pension scheme and holiday allowance.
- Monday to Friday working hours from 8:00 AM to 6:00 PM, with a 7:30 AM to 5:30 PM shift available.
- Opportunity to work in a dynamic and supportive team environment with career advancement potential.
Application
If you are a results-driven professional and meet the above criteria, we encourage you to apply for this exciting opportunity. Please note that only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
About HCP
HCP Automotive leads executive search and automotive recruitment across the UK, Middle East, and Asia. With unmatched expertise, we connect highly talented people with leading industry players. Trust us to find your perfect fit!
I am in search of a capable, experienced, customer focused Service Advisor to join a high-end luxury vehicle brand in their service department, in Hertfordshire.
You will be the first port of call for customers checking in their vehicles, as well as their trusty advisor for updating them on the progress of their vehicle. Therefore, confidence in building relationships and organisation are a must.
The Package
You will be offered a basic salary of £32,000 – £36,000. The commission structure will take your overall earnings to £42,000 – £46,000.
The Person
They are looking for an exceptional candidate with plenty of customer service experience, ideally from within the automotive industry.
That said, they will consider someone without any automotive experience, looking to begin a new fresh career.
Application Process
If you would like work for a company that really take pride in what they do as well as look after their staff then please APPLY.
Once you have applied, if suitable, I will call you to take some details, hopefully with an interview to follow. You know what to do! I look forward to speaking with you soon!
Experienced Motor Vehicle Technician, Mechanic, MOT Tester, vacancy in Manchester, Lancashire.
Would you like to work in an equipped, state of the Art Aftersales workshop, where you are eased into the role through a structured training program from the day you join?
Successful applicants will join their colleagues in a positive working environment, where they are rewarded for their skills, with opportunities to develop as a Technician.
Applications from Mechanics, MOT Testers and Technicians from Independent garages and dealerships, are welcomed.
We are currently arranging Interviews for a certified Level 3 Motor Mechanics, or equivalent, to join our client’s service workshop. They have a professional working environment, where each team member has opportunities to enhance their earning potential, with career development, through training.
The Salary ranges from £32,000 to £42,000 dependent upon skills and is enhanced through ongoing training and development. In addition, there are opportunities to increase the salary with a bonus scheme.
If you’re keen to learn more about this opportunity, apply now with your CV .
HCP Automotive is the UK’s leading automotive recruitment and search consultancy, working across all areas, from some of the world’s most refined vehicle detailing businesses to independent garages, dealer groups and OEMs.
Our client in the Dubai is in search of a Service Reception Manager to join their expanding team. The ideal candidate will possess premium or luxury brand experience from the UK in the role of Senior Service Advisor.
The Role
- A dedication to focus on customer satisfaction, building a lasting rapport with customers and providing them with advice
- Ensure data is accurately recorded
- Maintain communication with the customer and provide them with updates
- Provide customers with information of additional products and services
Ideal Candidate
- Demonstrated proficiency in communicating with demanding customers whilst maintaining a professional and positive outlook
- Outstanding interpersonal and communication skills to build long lasting relationships
- A track record of surpassing performance goals
- Established background as a Senior Service Advisor
The Package
A tax free package including healthcare, housing allowance, annual air ticket plus bonus
Why Join?
Our client is going through a period of transition and growth, so this role could lead into a management opportunity for the right person.
Application Process
Apply with your CV if your experience meets the above criteria
