Our client, a passenger car dealership has an immediate opportunity for a volume car brand experienced Aftersales Manager to lead their aftersales division towards maximising aftersales performance whilst ensuring the highest levels of customer satisfaction.
The Ideal Candidate
- Currently Aftersales Manager for at least three years
- Volume Car brand experience
- Ideally working in Singapore (will consider Malaysia based applicants)
- Native Malay Speaking
- Bachelor Degree holder
- Excellent Communication Skills
- Setting operational targets
- Monthly reporting experience
- Understands Aftersales KPIs
- Good leadership
- Proven ability to manage a successful aftersales department
The Package
Annual salary of GBP £58,000 plus bonus and benefits
Application
Apply with your up-to-date CV in word format.
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.
Our client is hiring an Aftersales Manager to manage a large aftersales facility and two service centres offering quick servicing and repairs.
Operating in modern facilities the primary focus is the timely delivery of customer vehicles to aftersales customers, ensuring their experience has been pleasurable with first rate support and service from all the team!
Ideal Candidate
- Current Aftersales Manager in a franchised car dealership for at least five years
- Bachelor’s degree or further education diploma (to obtain a work visa)
- Middle East experience highly desirable, although open to UK/European Aftersales Managers
- Great people skills
- Advanced English verbal and presentation skills
- Proven track record as an Aftersales Manager
- Ability to forge relations with key stakeholders and the manufacturer
- Revenue and business performance focussed
- Understands Aftersales Marketing to drive business performance
- Values customers as “number one” priority
- Delivers the highest standards of service and customer experience
- Aftersales P&L responsibility including setting annual budgets and monthly divisional performance reviews
The Package
Tax Free earnings consisting of a basic salary of GBP £74,000 per annum plus housing allowance, company car, annual flights, healthcare and bonus scheme.
Application
Apply with your up-to-date CV in word format.
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.
I have a Used Car Sales Manager role based in Blackburn, Lancashire. The successful person will find themselves working for a fast paced brand managing a team of 10.
Proven success and experience in this role is essential to be able to hit the ground running.
The successful applicant can expect full support from the management team to run the department as they see fit.
The Package
They will be offering a basic salary of £40,000. With an uncapped OTE of £65,000 plus a company car and benefits
The Role and Person
They want someone who is ambitious, determined, natural leader and motivator.
You will be managing 10 Car Sales Executives reporting into the General Sales Manager, who is lovely.
What now?
Apply for this role now, I will contact you with more details with the view to setting up an interview.
We are currently supporting a down to earth, sincere, and supportive General Manager to find an Aftersales Manager tasked with growing the aftersales department. This dealership, based in Blackburn, Lancashire has a friendly team and an excellent reputation in the area.
Like you they are passionate about delivering an unparalleled service to customers as well as engaging with staff.
The Ideal Candidate
In the role of Aftersales Manager, you need to have proven experience in being able to independently manage and develop a customer focused and profitable aftersales department. They very much like people who like to ‘grow their own’, your guidance and vision will be integral to developing the people around you.
The Package
You will be looking at a basic salary of £55,000 with an OTE of £82,000. You will also have a company Car as well as many other benefits.
The Application Process
Looking for a new position can be daunting, and so can just browsing, especially when you don’t know who you are applying to most of the time. That said, with us, your application will be dealt with in the strictest of confidence.
I have an amazing relationship with this company, so I will be proactive in coming back to you with feedback.
Click ‘apply’ for a more in-depth chat with me!
Are you currently a General Manager of a passenger car dealership and interested in a new challenge in the Middle East?
Our client has an immediate vacancy for a passenger car experienced General Manager to lead an established and thriving car dealership in the UAE.
Ideal Candidate
- Educated to Bachelors degree or similar
- Current or recent Middle East experience as a General Manager within a retail dealership (not OEM)
- Successful career as a General Manager of a passenger car dealership for at least five years
- Possess a balanced experience and understanding of sales, aftersales and marketing
- Will consider luxury brand General Managers who have managed volume dealerships exceeding 1,000 new cars per year
- Dynamic and focussed business leader
- Driven by data, analysis of trends, the market and competitor performance
- Decisive and a proven ability to bring impacting change
- Motivational leadership skills
- Ability to manage manufacturer relations
- Present to the board of directors
- Full operational and financial responsibility for the brand
The Package
Tax Free earnings annual salary package of up to GBP £151,000 per annum plus company car, annual bonus and benefits. Single or Family status applicants will be considered. GBP £218,000 OTE
Application
Apply with your up-to-date CV.
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.
Our client is a franchised passenger car dealership in Indonesia, the business operates from modern premises with an ambitious team. They have a rare opportunity for an experienced Aftersales Manager to join and lead the service and parts business.
Ideal Candidate
- With full P&L responsibility for the aftersales business, you will have a strategic, but hands-on approach to leadership with a focus on delighting customers and ensuring the workshop produces high quality work consistently.
- We’re looking for a local candidate for this role, ideally an Indonesian national with excellent interpersonal and communication skills, fluency in English is essential.
- You will have at least five years of experience as either Aftersales or Service Manager, preferably working with a progressive passenger car dealership with a thorough understanding of the KPIs, what motivates people and how to win customers.
The Package
The base salary on offer is IDR 30,000,000 – IDR 40,000,000 per month plus Bonus with training, and career progression opportunities.
Application
Apply with your up-to-date CV in Word format.
HCP Automotive is Indonesia’s leading specialist recruitment consultancy, partnering with OEMs, dealer groups and dealerships, recruiting talent at all levels from technical and front-of-house to marketing, finance and senior leadership roles.
Innovative and cutting-edge businesses are strategically driven by the hiring of visionaries who can direct the business towards success!
My client, an established car dealer group is looking for a Franchise Director to lead their car dealerships within a rapidly changing and growing automotive market.
They are seeking an inspirational leader who can work within a diverse multi-national team to drive success and accelerate their growth in the retail car sector.
Ideal Candidate
- Dynamic General Manager (or above) with proven success in managing multi-site passenger car dealerships
- Managed high volume sales operations
- Middle East experience advantageous, although open to applications from UK/European General Managers
- P&L responsibility
- Currently reporting to the Board
- Commercially awareness with a long-term focus
- High level communicator
- Motivational and inspirational
- Strategic vision to facilitate change
- Provide critique and take decisive actions
The Package
Tax Free earnings consisting of a basic salary plus housing allowance, company car, annual air ticket, healthcare and a highly rewarding bonus scheme based on business performance and KPIs.
Application
Apply with your up-to-date CV, ensuring you meet the criteria specified within the ideal candidate section above.
HCP Automotive is the Middle East’s leading specialist recruitment consultancy, partnering with OEMs, dealer groups and dealerships, recruiting talent at all levels from technical and front-of-house to marketing, finance and senior leadership roles.
Our client operates from a stunning dealership based in Indonesia; they are seeking to appoint an Aftersales Manager who will have responsibility for providing direction for the Aftersales operation and ensuring the dealership’s smooth running and profitability.
This is a great career opportunity for a dynamic and professional aftersales professional to join a progressive business.
The Role
- Reporting directly to the General Manager, you will have full P&L responsibility for the aftersales business and seek out opportunities to increase the efficiency of the Aftersales operation and increase recovery rates
- Maintain, preserve and improve levels of customer satisfaction and profitability
- Collaborate with the team to develop understanding and implementation of customer focussed environment, setting clear objectives and targets
Ideal Candidate
- You are a dynamic manufacturer-approved Aftersales Manager with at least five years of experience, aged 30-40, and preferred nationalities include Malaysian, Singaporean, Australian, New Zealander, German or British
- Experienced managing the dealer and OEM relationships in terms of the aftersales business
- Strong customer focus with excellent people skills and the ability to develop strong and effective teams
- Excellent communication skills, with the ability to influence at all levels
The Package
In addition to receiving a guaranteed base salary of USD 3.200 – USD 4.500 per month, plus an excellent bonus structure and benefits, including the following: –
Application
Apply with your up-to-date CV, ensuring you meet the criteria specified within the ideal candidate section above.
HCP Automotive is Asia’s leading specialist recruitment consultancy, partnering with OEMs, dealer groups and dealerships, recruiting talent at all levels from technical and front-of-house to marketing, finance and senior leadership roles.
Are you an established General Manager from a leading luxury automotive brand?
Do you want that 'unique' career opportunity to make a positive impact with an iconic brand?
We are handling an opportunity on behalf of our client in the Middle East; they are seeking to recruit a driven and entrepreneurial General Manager for one of their key franchises. Reporting to the Board, the successful candidate will be accountable for leading the business and brand by maximising the full potential of all revenue streams, being the leader in customer experience and building strong and sustainable OEM relationship.
The Role
- Full P&L responsibility for the business, which operates across multiple locations
- Development of an operational strategy that is aligned with the brand's ethos and lead its execution
- Deliver inspired leadership and development of your direct reports, ensuring they are delivering the highest standards of leadership to their respective teams
Ideal Candidate
- Proven experience in a similar role, working with a luxury automotive brand and having some international exposure
- A strong understanding of profit and loss, balance sheet and cash flow management
- Passion for the customer, and enjoy interacting with them one to one and ensuring unforgettable experiences
- Ability to build consensus and relationships amongst key stakeholders, the brand and your teams
- The ability to engage and build rapport with individuals at all levels and influence others.
- A modern outlook, keeping up to date with current social media channels like Instagram, YouTube, TikTok etc., and business networks such as LinkedIn
- Has a highly collaborative and inclusive leadership style
- Proven negotiation skills
The Package
A tax-free package consisting of a base salary £117,000 per annum, plus a competitive bonus structure based on achieving key objectives, 30 days annual leave, Annual business class ticket, Single or family status, Company Car, Accommodation and Private Medical
Application
Apply with your up-to-date CV. Alternatively, for a confidential discussion call us on +44 (0) 20 8681 1111
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.
Are you an experienced automotive leader looking for your next challenge?
Do you have experience managing premium or luxury automotive brands across several locations?
We have a rare opportunity for a driven and experienced General Manager with our client in Saudi Arabia. Reporting to the Managing Director, the successful candidate will be accountable for leading the business and brands across multiple sites by maximising the full potential of all revenue streams, being the leader in customer experience and building strong and sustainable OEM relationships. You will be a role model for your people who consistently demonstrate positive behaviours and create an enabling environment for your team to succeed and leverage all knowledge and experience to impact the business.
The Role
- Developing a strategy to increase revenue and profit in all areas of the business in accordance with the growth plan
- Ensuring all management and employees are committed to customer satisfaction and process excellence
- You will lead your people through demonstrating key behaviours, holding those accountable to the company and brand values, and incorporating impactful and skilled monthly reviews, team briefs and performance management practices.
- Controlling the division’s cash flow, stocks and assets to achieve a satisfactory return on investment
Ideal Candidate
- Proven experience in a similar role, preferably working with a prestigious or luxury brand.
- Strong leadership capability, ability to communicate a vision and gain buy-in and commitment from the team, strong at developing and coaching others and creating an empowering ethos in a multi-cultural business
- Passion for the customer, and enjoy interacting with them one to one and ensuring unforgettable experiences
- Curiosity, showing an interest in innovations in the external market and competitor landscape, having a passion for cars and learning more about the automotive industry
- A Commercial mindset, with an entrepreneurial spirit, owning and influencing your P&L whilst understanding the constraints and requirements of a large privately-owned environment with multiple stakeholders
- The ability to engage and build rapport with individuals at all levels and influence others.
- A modern outlook, keeping up to date with current social media channels like Instagram, YouTube, TikTok etc., and business networks such as LinkedIn
The Package
As General Manager, you will receive a guaranteed base salary SR 60,000 (doe) per month (£156,000 per annum) TAX-FREE, plus an excellent bonus (subject to achieving set targets) potential alongside a whole host of additional benefits including
- 30 days annual leave
- Annual business class ticket
- Accommodation
- Single or family status
- Car scheme
- Private Healthcare scheme
Application
Apply with your up-to-date CV. Alternatively, for a confidential discussion call us on +44 (0) 20 8681 1111
HCP Automotive is the Middle East's leading automotive recruitment and search consultancy, working across all areas, from independent garages to dealer groups and OEMs.