Client Background: HCP Group was approached by an existing client, a large corporation from the Middle East with key industries including automotive, real estate, communications, hospitality, and luxury retail. The group, headed by the Chairman with his children as board members running each division, had an urgent need for a Brand Manager at their Tiffany & Co. store.
Client’s Objective: They required someone with specific experience and expertise in the luxury retail sector, ideally a female candidate who had current experience with the Tiffany & Co. brand, most importantly the person would be culturally aware with excellent interpersonal skills.
Our Approach
Strategic Planning.
Our international consultant, Jenefer, led the assignment, leveraging her extensive experience and network in the luxury retail industry. Recognising the urgency of the situation, Jenefer quickly initiated the recruitment process. She began by conducting thorough research to identify potential candidates who met the client’s requirements.
Global Talent Search.
After reaching out to candidates within the luxury retail sector, Jenefer discovered a promising candidate currently working at Tinnany & Co. in Sloane Square, London. This candidate, an Australian national, had previously worked for Tiffany & Co. in New York and possessed in-depth knowledge and experience with the brand. Despite the urgency of the situation, the candidate’s visa was expiring in a couple of weeks, adding an additional layer of complexity to the recruitment process.
Candidate Evaluation.
Undeterred by the time constraints, Jenefer promptly arranged interviews and assessments for the candidate. She conducted a comprehensive evaluation to ensure the candidate’s suitability for the role.
Board Collaboration.
Following the initial assessments, the candidate underwent an interview with a board member of the corporation. They instantly knew she was the perfect candidate and she was appointed.
Outcome
The candidate’s interview with the board member proved to be highly successful. Recognizing the candidate’s exceptional qualifications, experience, and passion for the Tiffany & Co. brand, the board member was impressed and instantly knew she was the ideal candidate for the position.
Despite the challenges posed by the candidate’s expiring visa, the corporation moved swiftly to secure her appointment as the Brand Manager for Tiffany & Co. The candidate’s expertise and alignment with the brand’s values made her the perfect fit for the role.
Conclusion
Through strategic recruitment efforts and meticulous candidate evaluation, HCP Group successfully fulfilled the client’s urgent need for a Brand Manager at their Tiffany & Co. store. Our consultant, Jenefer, demonstrated exceptional professionalism, agility, and expertise throughout the recruitment process, ultimately securing a highly qualified candidate who exceeded the client’s expectations.
This case study highlights HCP Group’s commitment to delivering outstanding recruitment solutions tailored to the unique needs of our clients in the luxury retail sector. By leveraging our extensive network and industry knowledge, we consistently provide exceptional talent acquisition services that drive success for our clients.